Sometimes there come some unknown error issues when we use Tongbu Assistant.In order to solve the problem more accurately,you firstly need to generate error log for Tongbu Assistant and send the error log to customer service.Here we will show you how to generate error log using Tongbu Assistant.
1.Open Tongbu Assistant(http://zs.tongbu.com/ovip) and click the "setting" menu in the upper right corner of Tongbu Assistant.
2.Select the Error Log option and generate error log.
3.Once done,you will find the error log on the desktop.
4.Send the error log to our customer service and we will solve the problem according to the specific situation.